We offer service and operation of both large and small security facilities.
In order for your security facility to function in the best possible way, it needs to be taken care of. Contact us at Zenitas Customer Center if you would like to book a service, wish to supplement your facility or are in need of technical support. We recommend that you sign a service contract for your facility in order to guarantee proper functioning.
Our Service Agreements:
With Zenita Cloud, we help our customers with a secure redundant server solution in controlled data halls. With operations and support in Sweden, we guarantee high quality, availability and safety.
Learn more about our cloud service.
Our customer center offers full support business hours and on-call evening and night. Our operators work with everything from system updates to analysis and response of alarms triggered by remote connection. If it is not possible to resolve support issues remotely, Zenita's Customer Center ensures that a physical visit is scheduled with the customer's approval. Understanding our customers' operations is key to making the right analysis of an incident to be able to take the right action.
Smaller facilities and organizations with limited IT or security resources can use Zenita Cloud, cloud-based services, for easy and cost-effective management. Lack of time and knowledge are two important factors that can lead to security vulnerabilities. Zenita's cloud-based services offer smaller organizations an opportunity to reduce these risks.
You decide for yourself how much and advanced work you want to do in your system, or let Zenita do the work. You manage alarms, access systems, logs, cards, etc., by logging into the cloud service via a secure VPN connection and Multi-Factor Authentication. If the customer allows us at Zenita, we can make more advanced changes to the system, such as new permission groups, attendance control logs, change of connection schedules for alarms at events, etc.